I have engaged master chan to do a pre-selection of my BTO. As all of you know HDB selection is based on the balloted queue number and so I thought I better wait until near the selection date then I engage his service. So I explained to him and gave him only 1 day time to finish up those reports. And he did it! He called me and texted me about the completed reports and asked to get back to him if i have any question on the very same day. I mean he could have easily rejected or so but he didnt. His dedication to his client is there. Kudos to him and keep up the good work.